Corporate and executive relocation

Relocation your finance team can reconcile

Itemised invoicing, policy aligned documentation, and a scheduling desk that answers on the first ring.

Coiled moving straps beside a packing carton

Preamble

Built for employer funded moves

Purpose

Most movers hand you a receipt. This desk produces the documentation an HR or finance team needs to reimburse without asking twice.

Who it serves

HR teams administering a relocation policy, finance teams reconciling the spend against it, and the employee who has to live inside the schedule while both of those happen.

Output

Every file closes the same way. Written estimate, signed inventory, weight tickets and one itemised invoice, all filed under a single reference number so nothing has to be chased twice.

Scope of service

Documentation package

Itemised invoices, weight tickets and service breakdowns, formatted the way expense systems want them.

Corporate billing

Direct billing to the employer where the policy allows it, under a single reference on every document.

Priority scheduling

A named desk holds pickup windows for executive and time sensitive relocations.

Move manager of record

One named contact owns the file from the survey through the final invoice, and that name appears on every document you receive.

Written survey

A surveyor walks the residence, confirms access at both ends, and prices the scope in writing before anything is booked.

Reporting on request

Spend by employee, by lane or by quarter, exported in the format your finance system already reads.

What the relocation manager does with the file

Reads the policy

The estimate is built against what the employer policy actually covers, so nothing lands in the file that will not reimburse.

Books the survey

A surveyor confirms the inventory, the access and the parking at both ends. The scope goes back to you in writing.

Holds the window

The scheduling desk reserves the pickup window and confirms it before a crew is assigned to it.

Closes the file

Weight tickets, service breakdown and one itemised invoice, issued under the reference the file opened with.

Ranked #4 by 8 Top Movers.

Quotes coordinated via 8 Top Movers

Free quote from Vanguard Relocation Group

Send the basics. A relocation manager opens the file and follows up the same business day.

What kind of move is it?
Optional
Optional

Free, and no obligation. Your estimate is confirmed in writing.

How to check any interstate mover

Any company moving household goods across state lines has to be registered with the Federal Motor Carrier Safety Administration and carry a USDOT number. That registration, the operating authority behind it and the insurance on file are public records. Run the check on this company and on everyone else you are considering.

Look up a mover on the FMCSA SAFER company snapshot

Search by company name or by USDOT number to see the registration, the operating authority and the insurance on file.

Read the FMCSA guidance for interstate moves at Protect Your Move

The federal consumer site for moves that cross a state line.

The two liability levels

Every interstate move carries one of two, and the difference between them only shows up on the day something arrives broken.

Released value protection

Included at no extra charge

It pays 60 cents per pound per article, so weight decides the settlement and value does not. For anything genuinely valuable that is very little money.

Full value protection

Costs extra

It covers repair, replacement or a cash settlement. On an interstate move it is the level you get by default unless you waive it in writing.

What you should be holding before a truck is booked

An interstate mover is required to give you the booklet Your Rights and Responsibilities When You Move, and a written estimate, before the move. Estimates come in three kinds and they do not behave the same way.

Binding
fixes the price for the inventory listed on it. Add to that inventory and the number you signed is no longer the number that applies.
Non-binding
is an estimate of the charges rather than the charges. It can change once the shipment is weighed.
Binding not to exceed
means you pay the lower of the estimate and the actual cost, so weighing can help you and cannot hurt you.

Signs to walk away from

  • A price quoted over the phone with no inventory taken and no survey done.
  • A demand for a large cash deposit before anything has been loaded.
  • A company that will not put the estimate in writing.

What this desk does about it

  • A survey before a figure

    The inventory and the access at both ends are confirmed in person before a price is issued, so the estimate is written against a scope you have already seen.

  • The estimate in writing, every time

    The estimate, the inventory and the estimate type go to you and to whoever is paying, in writing, before a truck is booked.

  • The liability level stated, not assumed

    The valuation level appears on the paperwork as its own line, so waiving full value protection is a decision you make rather than a default you inherit.

The requirements above are federal and apply to every interstate mover, this one included. Verify before you sign, not after.

Questions from the people who sign the file off

Can the invoice be billed straight to the employer?

Where the relocation policy authorises it, yes, and it is set up before the move rather than after. It depends on three things: the policy allowing direct billing at all, the authorisation reaching us before pickup, and the scope staying inside what the policy covers. Anything outside the policy, such as extra services the employee adds on the day, is billed to the employee separately so the employer invoice still reconciles.

Which estimate type should a relocation policy specify?

That depends on whether the inventory can be pinned down in advance. A binding estimate fixes the price for the inventory listed, which is predictable but only holds if the list is complete. A non-binding estimate can move up or down once the shipment is weighed. A binding not to exceed estimate means you pay the lower of the estimate and the actual cost, which is the safest of the three for an employer funded move because weighing can only work in your favour.

Is the included liability level enough for an executive household?

Usually not. Released value protection is included at no extra charge and pays 60 cents per pound per article, so a heavy item and a valuable item are settled the same way, by weight. Full value protection costs extra and covers repair, replacement or a cash settlement, and it is the default on an interstate move unless it is waived in writing. The question for the policy is not which level is better, it is whether the policy reimburses the full value charge.

What paperwork does a reimbursement usually need?

Finance teams normally want a written estimate, a signed inventory, weight tickets where the price is weight based, and one itemised invoice that ties back to the same file reference. Interstate movers are required to give you a written estimate and the booklet Your Rights and Responsibilities When You Move before the move, so two of those documents exist whether or not anyone asks for them. Confirm the rest of the list with your own finance team, because requirements differ between employers.

Can spend be broken out by employee or by lane?

Yes, on request, and it is built from the itemised invoices rather than from a separate system. It depends on one file reference being applied consistently from the survey through to the final invoice, and on you telling us the grouping you need before the files close rather than after. Ask at the point the account is opened and the reporting follows the same reference from the start.

How do we confirm a carrier is authorised to move goods across state lines?

Any company moving household goods across state lines has to be registered with the Federal Motor Carrier Safety Administration and carry a USDOT number, and that registration is public. Look the company up on the FMCSA SAFER company snapshot to see the registration, the operating authority and the insurance on file. Do it for every mover you are considering, including this one, before you sign anything.

Anything the register above does not answer, the scheduling desk answers on (800) 555-0177.

Every document our finance team asked for arrived before they asked for it.
Helena MarchettiHR director, medical devices

Customer statement provided to Vanguard Relocation Group. Individual results vary with the scope of the move.

Start the file

Give us the origin, the destination and the policy. We handle the paperwork trail behind it.

Open a relocation file